Brooks Brothers' English operation is a franchise. The company has separate ownership. See http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/2789122/Del-Vecchio-tailors-Brook-Brothers-for-UK.html. "Expansion into Europe, even Italy, has come late but del Vecchio claims the UK stores, a joint venture with property developer Ian Livingstone, break even so long as central expenses are ignored."

I contacted BB in London a couple of months ago, a very courteous email arrived from their head office, stating that should I require further information, to contact the store direct, I did, to date no reply! Little wonder I continue to shop with Lands End, whilst they may not have everything I require, what they do have is of good value, their phone line is open 24/7 365 days of the year, their guarantee in incredible, something wrong, or you don't like the colour perhaps, they will replace or refund, no quibble, no time limit.

I gave up buying labels years ago, I want value and quality and good service, to me thats more important than a 'label'

Well now I have got that of my chest, time for a cuppa!!

Ho Hum

Last edited by macabee (2010-07-12 09:49:26)