I'm probably being very retarded here, but what do you do when your American laces go? The guy who runs our local cobblers seems to have just come out of a halfway house and stands uselessly saying 'Dunno, mate'. Not so bad with British stuff like Sanders, but American laces do seem slippier than ours. Or am I off my rocker?
I always tell people to talk to John Rushton at moments like this.
- Even if he can't help (unlikely) at least you get to chat to the great man.
on a similar subject, branches of Clarks used to give away or sell the Originals type laces (used for most of the range - Desert boots, Desert Trek, Wallabees etc), but i've tried all the central London branches recently and they seem to have stopped doing this, possibly a policy change? anyone with a friendly local branch, or should i start bugging the customer service people on the website?